Question 1

Pump stopped working, it's been in direct sun and cleaned

Accepted Answer

Mine never worked. I had the same problem. Mine ended up in the bin. I was told I'd get a refund by the seller, but never did. Awful service, awful product. Avoid!!!!

Question 2

Can anyone tell me why mine wont stay stuck to the bottom. Tried everything, it floats ok but the water is spilling out

Accepted Answer

I have tried a couple of types of these pumps, and water spilling out and emptying a birdbath-sized vessel is a general problem not really the fault of the manufacturer, though nevertheless militating against my intended use. I found though that this type works better than the cheaper ones, is less liable to float to the edge of the bath in shallow water and has usefully more power than the 1.6 W ones. In shallow water too you can stop them floating to the side by placing a few small cobblestones around them to hem them in. This type also has the reassurance that the motor will stop running if the water gets low. I have tried various heads, but the more spectacular results from the spray or single jet ones, though the most impressive, were exactly the ones most likely to empty the bath.  I finally settled on using the cup attachment to which the various spray heads can be fitted but leaving its top open. This gave quite a satisfying low spillover effect which tends not to leak over the side, even in a bit of a wind. Its a shame that they don't make an ornamental spillover attachment for these: an open-topped  flower shape or a through-the-mouth gargoyle could be quite effective and worth paying extra for; and, if they were weighty, they might also assist in holding the pumps down for those owners who want them for bird-baths and don't want them to float. I've ordered two more pumps after the final bit of success with this type and am fairly confident that I shall now be able to have several fairly stable fountains running in my garden.

Question 3

What's the minimum depth of water

Accepted Answer

Hi  it will operate on the depth of the solar panel together with  the suckers etc.  underneath, approx  2ins

Question 4

Does the battery back up mean it works with no sun?

Accepted Answer

Yes, it can last almost 2 hours. As soon as I opened it, I put it in the water and the water feature began. It works as soon as enough light is there. I really like this addition to our decking area. The sound of the water is so restful. However just one niggle. The water goes so high that it splashes onto the wood so we've placed it in a larger bowl and on the ground in front of the area.

ASIN	B08S2R6S91
Best Sellers Rank	12,238 in Garden ( See Top 100 in Garden ) 17 in Pond Fountains
Brand Name	AISITIN
Colour	Black
Customer Reviews	3.7 3.7 out of 5 stars (21,932)
Item Dimensions L x W x H	14.5L x 14W x 4.4H centimetres
Item Highlight	Floating Solar Pond Pump, Solar Water Feature for Bird Bath, Garden, Pond, Pool & Fish Tank, Easy Installation
Item Weight	210 Grams
Manufacturer	AISITIN
Manufacturer Part Number	1.5wNeutral001
Material Type	Plastic
Model Number	1.5wNeutral001
Number of Items	1
Number of Packs	1
Other Special Features of the Product	Lightweight
Power Source	Solar Powered
Unit Count	1.0 count

AISITIN Solar Water Fountain with Multiple Nozzles

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