Touchstone Smart Electric Fireplace-The Sideline 28" Wide-in Wall Recessed - 30 Realistic Ember Color/Flame Options - 1,300W Heater w/Thermostat - Log & Crystal Hearth Options - Alexa/WiFi Enabled
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Touchstone Smart Electric Fireplace-The Sideline 28" Wide-in Wall Recessed - 30 Realistic Ember Color/Flame Options - 1,300W Heater w/Thermostat - Log & Crystal Hearth Options - Alexa/WiFi Enabled

4.6/5
Product ID: 186898035
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Details

  • Brand
    Touchstone
  • Power Source
    Corded
  • Product Dimensions
    5"D x 28"W x
  • Material
    Glass
  • Finish Type
    Glass and
  • Installation Type
    Wall Mount
📱Alexa & WiFi smart control
🔥30 flame & ember modes
🌡️1,300W heater with thermostat

Description

🔥 Elevate your space with smart warmth and mesmerizing flames!

  • SAFE COOL - Ventless with cool-touch sides and back, ensuring worry-free warmth and style.
  • SMART HOME READY - Seamlessly control heat and flames via Alexa, app, or remote—comfort at your command.
  • UNMATCHED REALISM - 30 customizable flame & ember colors for the perfect cozy vibe.
  • SPACE SAVVY DESIGN - Slim 5" depth and recessed wall mount fit effortlessly under your TV or in existing fireplaces.
  • VERSATILE AMBIANCE - Choose between classic logs, sparkling crystals, or a mix—tailor your hearth to your mood.

The Touchstone Sideline 28" Smart Electric Fireplace combines 30 realistic flame settings with a powerful 1,300W heater and thermostat, all controllable via Alexa, WiFi, or remote. Its sleek 5" depth and ventless design allow easy recessed installation under TVs or in existing fireplaces, delivering safe, customizable ambiance and supplemental heat for up to 300 sq ft.

Specifications

Chamber Depth4.75 Inches
Item Weight22 Pounds
Item Dimensions D x W x H5"D x 28"W x 16.5"H
ColorBlack
ShapeRectangular
Style NameModern
Finish TypesGlass and Black Steel
Material TypeGlass
Warranty TypeLimited
Installation TypeWall Mount
OrientationVertical
Number of Batteries2 AAA batteries required.
Power Consumption1087.44 Watts
Heating ElementElectric
Room TypeKitchen, Living Room, Bedroom, Family Room, Home Office
Ventilation TypeVent Free
Heating Coverage300 square feet
Power SourceCorded Electric
Heat Output3750 British Thermal Units
Additional Features3 Prong Outlet

Have a Question? See What Others Asked

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Reviews

4.6

All from verified purchases

L**K

A Very Good Electric Fireplace

I have purchased two of these. The first one has been in the living room for 3+ years. It works perfectly, looks very good, and I have no complaints. The heat function is "adequate" but will not blow your socks off- so we don't use it very much. Very easy to install- just follow the clear instructions. I installed the second one 4 months ago in the master bedroom. Same results.

J**E

Stunning unit

Research: I went to a local store that had a number of different fireplaces on display. I ended up ordering the touchstone as it seemed to best balance cost + asthetics. This indeed turned out to the case. The Sideline flames look better than any of the other brands I checked out. I was also very pleased that they had a 100" available and the price is very good relative to the competition, coming in at several hundred less. Buying via Prime gave me extra piece of mind and I took out the extra warranty.Delivery: the unit was snugly strapped to a linear pallet, which preserved it from any damage and made moving it around much easier. It was sent via UPS freight and they did a good job.Installation: this is a cumbersome unit that will bode well with two people. Or if you're like me and impatient/impetuous, I managed on my own, but I was VERY careful. One wrong move and that glass facade goes bye-bye, or you drop and ding/damage the metal housing. Installation was actually a piece of cake once I carved out the opening in the drywall.My one issue: so, as they suggested you do, and I'm glad I did BEFORE installation, I plugged the unit in to test it. At first I thought it was simulated embers crackling, but then I realized my unit is making a horrible grinding noise. I was able to peer inside and see that the "flame rod" was not attached on one end of the unit and was just kind of spinning out of its socket and scraping the metal housing. I thought it was bent, but after TouchStone customer service replied (very quickly), they gave me a supplemental guide on how to open the unit and fix the flame rod. A bit of a pain in the butt removing like 50 screws from the back of the unit, enough that was the issue. Fortunately, it was not bent, it just needed to be mounted back within the bracket/bushing. what I did note is there was no way this could have happened during shipping, nor could that have just popped out of that bracket. It was readily apparent that this was a quality control issue at the factory. So I let them know, and hey, I guess crap happens. Fortunately, it was an easy fix so I didn't have to sending unit back or have a repair person come out. I do admit it also gave me an opportunity to really study the guts of the unit and understand how it works... I think this knowledge will bode well for maintaining the unit over the years. I noted other people's reviews mention grinding noises and they may not have realized they had the same issue going on with a dislodged flame rod. When it's installed and working properly, it is virtually silent (without heat on).Final installation: so once I got through the adventure above and got it installed... It looks absolutely fantastic. What I love... I think the flames are extremely realistic looking. They give you the option of putting down little bit of fake crystals, or I'm using the fake wood which actually looks really cool. I also like that there are multiple dimming options, and one of the most important reasons I chose this unit, I love the blue-only flames. So if I just wanted in regular "fireplace" mode, I just put on the orange flames. But when watching a movie it's really cool to put it on the dim blue flames only; not too obtrusive, and a really cool look. I live in Florida, so honestly, other than maybe a few weeks out of the year at best, I won't really be using the heat. Thus sorry I can't comment on that aspect yet.I'll upload pics when the project is completed and the stone ledger is installed around it.

D**.

Quality, Size, Great App, PERFECT!

Perfect for what we needed! The clean look, the flames and the heat function are all great. The app works great with our Alexa home system. We just love it! Called customer service to ask a question and they called me right back, so Great customer service too.

R**A

No regrets!

Great quality and value. This fireplace has added more than just warmth, it adds ambiance. Perfect addition to my SWFlorida condo. Highly recommended.

R**N

Well worth the price

Replaced my builder’s grade gas fireplace with a beautiful stone. Found this electric insert on Amazon with great reviews and gave it a go. It is absolutely stunning and makes me happy every time I turn it on. I use the phone app, but guests find the included remote easy to use as well. It does everything from changing the color and height of the flames to changing the ember colors. Super easy for the stone guy to install and appears to be easy to clean. The only drawback for me is the inability to heat the room. My floor plan is wide open, so the heating feature doesn’t really do much for me. In a smaller, more enclosed space, maybe. That’s why I rated 4 stars instead of 5. I don’t really care about the heat so much as the cozy, calming atmosphere this fireplace provides. If I decide to get a second one for my freezing cold master bedroom, I’ll update.

S**Y

Elegant, warm, easy to setup

Fireplace is exactly what I was looking for. High quality design and realistic fire look and feel. Lots of color/ size and speed options for the flame as well as logs or stone look. Very happy with the purchase.

L**K

Truly Beautiful and Excellent Customer Service from the Manufacturer.

This fireplace is really beautiful. Installed it recessed into the wall and hardwired to electrical rather than building an outlet inside the wall. There was a problem with the remote control that shipped with the unit, however, Touchstone was immediately responsive, helping me troubleshoot the issue and sending out a new remote control which worked perfectly.The fireplace installs flush to the wall, protruding about 3/4 of an inch from the recess. Fit perfectly into a normal 2x4 wall. The flames are very realistic, staring straight at the fireplace you can tell its electronic, but in reflections and indirect viewing you'd be hard pressed not to feel like you're sitting in front of a roaring fireplace.The heat provided by the unit is a nice, another review mentioned that it is quiet, which it is, but that is a relative term. You know when it is on, though it isn't overly intrusive. It has two heating levels, the higher of which has proven to be problematic for the unit as installed inside the wall. I never tried it extensively outside of the wall, but inside it tends to overheat when used on the high setting for half an hour or more. The low setting goes on without an issue. If the unit does overheat, turning it off and letting it cool down remedies the situation. This might be completely anecdotal and related to only my unit or my installation so take that for what it is worth. This downside in no way affects my opinion of the beauty and utility of the fireplace since the low setting is more than sufficient for my purposes.The adjustable lighting level is merely a brightness thing. There is no noticeable impact to the height of the flames, just the brightness.If you lose your remote, this fireplace can only be turned on to the flames but no heat, as there are no operating controls on the appliance aside from on and off.For its size, utility, and price I feel that this was an excellent value and am proud to have it in my home. Everyone who has seen it has become an instant fan.

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19299 Kč

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TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Touchstone Smart Electric Fireplace The Sideline 28 Wide In Wall | Desertcart Czech Republic