Pit Boss PB440D2 Wood Pellet Grill, 440 SERIES, Black

Our old pellet grill finally bit the dust after many years of turning out great food. (It wasn't a Pit Boss) I've been shopping around for a replacement and this one gets a lot of good reviews so I thought I would give it a try.It's a beautiful grill. I will admit to feeling a little intimidated when I laid out all of those parts on the kitchen table (see photo). But with a little patience and just following the instructions step by step it went together rather well.I haven't cooked on it yet but I did run it through a break-in and test run. Everything worked perfectly, I started with the smoke mode and then ran it up through the temperature settings until I got it up to 450. It heated up well and fairly quickly considering that it was only about 45 degrees outside. It held temperature at least as well as my old grill, within about 10 degrees.I love the control panel, the Prime button, and the overall simplicity of use. The ability to slide a panel over to expose the burn pit is a nice feature for searing. You can easily empty the pellet bin to change pellets. (Yes, the bin is rather small but should be more than adequate for my use) There are two Jacks to plug in temperature probes into the meat and have the internal temp of whatever you're cooking displayed right on the panel. (The probes didn't come with it but when I saw that feature I immediately ordered some) And the grill is sharp-looking. I love the offset color of the lid. It really makes the grill look sharp.I'm looking forward to creating some great barbecue on this nice grill.Update: I finally cooked on the grill today. It sure wasn't fancy but it was a great test run. We had company over including 5 grandkids so I cooked up some burgers and bratwurst. Following the grill instructions I started it on the smoke (lowest) setting with the lid open and waited for the smoke. In just a few minutes there was billowing white smoke rolling out of the grill. I waited for the smoke to dissipate a little and then closed the lid and turned the heat up to 400. The grill heated up quickly considering it was about 40 degrees and windy. I decided to take out the upper grill to give me a little more room to flip the brats and burgers. During cooking, I found that the Prime button is very handy. What it does is boost the heat up by dumping extra pellets into the fire pot. It worked well by using it either right before or right after raising the lid to keep from losing too much heat. It also cranks up the smoke level for a few minutes which adds some great smoke flavor to the burgers and bratwurst. I found the grill to be very easy to use, and I can't wait to do something a little more serious on it such as ribs or brisket. I like the grill a lot.

I ordered this because a neighbor recommended it and said it was an amazing grill/smoker for all meats. I had a traditional smoker in the past and I found them to be very labor intensive and that it takes multi hours to cook a roast, for example.The Pit Boss is GREAT! I use it in conjunction with a Meater thermometer and an app on my phone which removes all anxiety that you are under or over cooking.I have cooked chicken, sirloin roast, ham and burgers...all come out flawlessly and taste delicious!There is also a great amount of videos you can watch online to make your cooking experience even better.I recommend only using Pit Boss pellets as my neighbor told me he had some difficulty when he used another brand. Sounded like a marketing gimmick to me, but I have not had any pellet jams or auger issues.The grill makes me look like an executive chef!

It works perfectly and is easy too use,the assembly was time consuming but not difficult.Good product…

First of all, the smoker works as illustrated. Results were perfect Now for the problem I encountered. When the auger was feeding the pellets, it was making a thump sound. When it was not turning ,everything appeared fine. I called Pitboss ,and after 20 minutes, I finally could talk to a representative. I explained the problem to a lady, unfortunately, I did not ask her name. She had to discuss the issue with another, and it was decided that the auger was the problem. She sent a new one and it was received in two days. I was asked to do the repair. She sent me a video to follow . Under warranty and I have to do the labor? I am 76 years old, so I layed on the floor to remove the case hardened 4 screws on the bottom of the smoker ,As many people have noted, those screws do not remove easily. Before I stripped them, I had to resort to a screw driver and hammer to break the grip. The video then guides you along to remove the power cord grommet and then disconnect 6 connectors in the box and then 4 screws , two on each side to remove the cover. Before I started disconnecting, I went on You Tube. All I had to do was remove the 4 screws and proceed to the video Pitboss sent. All that work for no reason. I replaced the auger and guess what, same problem existed. I called again, this time , I had to wait for only 10 minutes. I spoke to John who was extremely helpful. I give him 10 stars, not 5. He discussed the issue with his team and the issue was with the pellets, not the smoker. I used pellets that contain some larger pieces. The auger was breaking these up causing the thump sound. I ordered Pitboss pellets and feel comfortable that was the issue because this morning, I vacuumed all the remaining pellets and fired up the smoker. I pressed the feeder until the auger was clear of pellets. Great news, it worked as expected. I would give the smoker a 5 rating but because of the scenario mentioned, I gave it a 4 star. Customer service was great, but the issue could have been resolved so easily. Lesson to those out there, watch what kind of pellets you are using in your Pitboss. Update---- Added the Pitboss pellets as suggested by them. The pellets did not work, and the thumping continued. So I called Pitboss again and was on hold for 35 minutes this time. I brought my phone to the smoker and had the lady listen to the thumping. She heard it three times and went to her team for direction. She asked that I take a video of it, call them again and then send the video. I questioned that my word and your word from hearing was not good enough for them? Conclusion: I am disassembling this smoker and sending it back and will purchase a Traeger.

looking forward to the first cook. price seemed resonable

A bit different than a traeger, but still a good grill.